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What is our refund policy?

Our refund policy is very simple.

Feel 100% Satisfied within 100 days or get a 100% refund.

There is no hassle.

If you do not absolutely LOVE our products for ANY reason,
simply get in touch via phone, email, tweet, whatever and let us know you’d like a refund.

That’s it.

You do not have to return anything to us. The product is yours to keep.

100 Day Money Back Return Policy applies as a full refund within 100 days for all first time purchasers of an initial order (1 unit) of product, or the final order (1 unit) of a subscription.

It does not apply to an individual's additional product orders placed.

Limit one (1) guarantee per product, per household.

Of Note: Orders placed via Amazon must be refunded via Amazon. To do so, submit a 'Request a Refund' ticket via Amazon, who will be happy to facilitate that for you.

More Frequently Asked Questions

How To Apply a Coupon

After you press the Buy Now button for the Subscription or Single Purchase option on the Neurohacker Shop page you will find the ability to add a discount code on the right side of the screen under Have a discount code?

See attached pic for reference.

Please note: Some coupons are good for Subscriptions only, while others Single Purchase only. Be sure to reference your coupon code and place the order and corresponding discount accordingly.

Can I cancel my order?

If your order has already shipped, we're unable to cancel said order since it's already en route. If you notify [email protected] while your order is processing, we'd be happy to cancel it for you.

If you have a subscription, you can reach out to [email protected] prior to your next order processing and we'd be happy to cancel it for you. You can also login to your account at anytime to do so as well.

What forms of payment do you accept?

We accept credit cards*, AmazonPay and Paypal.

Paypal is only available for single orders.

*We are unable to accept Credit cards from Non US Card Issuing Bank